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> Shop Window > Pet Troopers
Pet Troopers
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£1.50
Happy Nature First Catnip Toy
SOLD
Yap Dog Travel Rug/Fleece Useful Seat Protector
£5.99
Extreme Aqua Ring Fitness Toy By Happy Pets **Dog
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£10.95
Ezydog Mongrel Neo Lead 12" Chocolate **Free Post
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Dorwest Elderberry & Nettle Extract Uk Authorised
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Yap Dog Pink Baseball Cap
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Yap Dog Camoflage Pink Or Blue Oval Bed 18" Brand
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£21.50
Dorwest Garlic Tablets Uk Authorised Medicine 500
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Puppy Little Rascals Multicolour Rope Ball S/Xs
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Puppy Little Rascals Multicolour Rope Bone S/Xs
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Seller:
pet_troopers_bm
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About Pet Troopers
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About This Shop Window
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Returns Policy
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All items are marked either with Postage or will be marked Free Postage, please check the listings for details.
Your order is despatched the same day or next day depending on the time you place your order, i.e. place order at 4pm and your order is despatched the next day.
All orders are sent out by Royal Mail either 1st class Recorded or 2nd Class Recorded. This is so we can track your order at all times.
For Heavier items a Tracked Courier Service is used.
Any addresses outside the UK will carry additional postage charges. Please notify us of your country and we can email you a price for postage before you place your order.
Delivery Schedule
We aim to post your item/items that day. The cut off time for delivery is 3pm after this time your order will be processed and sent out for delivery the next day. For most items we use Royal Mail Record First or Second Class post this will need to be signed for.
Please make sure that you will be in for delivery or if Royal Mail leaves a card please collect from your Royal Mail Office otherwise Royal Mail your parcel back to us. If this happens please contact us to arrange another delivery, but note you will be charged a postage fee as stated on our returns page.
Back Orders
If your item has become unavailable for whatever reason i.e. broken stock or out of stock, we will email you straight away with options to either refund the item or to put the item on back order for you. We will email you to keep you up to date with the progress of your order.
You will always be emailed with the options to cancel your order, refund your order or have an alternative sent in place of the item you asked for. We always work to help the customer
If you are not completely satisfied with your purchase for any reason, we offer a ‘No Quibble Guarantee’ 28 days from the date of despatch. Simply inform us by email at pet-troopers@blingmotors.co.uk.
Items returned after 28 days will not be refunded but a Credit Note will be given.
You must return the item within the 28 days from the despatch date, the item must be in its original 'unused condition' and we will refund the product price. This will not include your original postage costs or your return costs. This does not affect your statutory rights as a consumer.
If you wish to exchange an item for another size then in the first instance you should always contact us within 7 day of receiving the item.
To exchange any product you must ensure the item is unused and in its original packaging. When sending the item back we ask that you put your name, eBay user-id, address and reason for exchange in the parcel. This will speed up the exchange process.
All items should be sent back via Royal Mail Recorded Post for your own proof of delivery. Pet Troopers will not take responsibility for items lost in transit. A refund will be given for the cost of the item only; postage costs will not be reimbursed.
Please note there is a postage and packing charge of £3.00 to send out an exchanged item. Please enclose a cheque made payable to Pet Troopers or send payment via PayPal to info@blingmotors.co.uk, when returning the item for exchange.
A quicker way to do this process would be to send the item back as instructed above, we refund your item and you can then purchase the correct item from our shop.
ADDRESS FOR RETURNS
Unit 46 Swan Road,
Swan Industrial Estate,
Washington,
Tyne & Wear.
NE38 8JJ.
Any failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of those terms and conditions.
I had an idea back in 2008 to start offering my existing customers at Blingmotors different products to buy, also to also pass on my advice from knowledge I have gained over many years. I had noticed more and more of my customers commenting on our Jack Russell Milo (who comes to work with us) and the conversations were leading to how may pets they had, and then to products they bought and why, also training advice was asked numerous occasions, so by Feb 2009 Pet Troopers was born, running as an online store and a retail store you can visit too.After careful selection and listening to our customers we decided to try and sell products which are unique and also good value for money - item’s that customers could not find in the high street stores. We are also now trying to increase foods and treats but only natural types. We have added herbal treatments to aid everyday ailments without the expense. Here at Pet troopers we are completely dedicated to your total satisfaction. Our customer service is to the highest standard just check out our feedback and guest pages. One of our customers quoted“It has been an absolute pleasure to deal with Pet Troopers & Blingmotors - their products are great value for money and they are reasonably priced - I feel from my buying experience with them, I have had the personal service you get from going repeatedly to your local shop and the convenience of being able to order something online and know you have got the best service, the best price and the confidence that the goods will arrive when they say they will - and that’s why I would totally without hesitation recommend Jules and their products to other customers, my own family and friends without hesitation” Anne-Marie White
Call me:
07013831109
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I am Jules and am owned by one Jack Russell called Milo, Three Cats called Tigger, Cleo & Dixie. That says it all !!
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